Specialist Vets in Cambridge

## Summary Cambridge Bar Hill VetsforPets is a Vets4Pets-branded practice that the website describes as *locally owned*, with a modern, well-equipped setup (including an in-house lab, imaging, and separate dog/cat wards). Reviews most often describe thorough consultations and fast admin support (including a “message service” that gets replies quickly), alongside specific hands-on care such as removing a grass seed from a puncture wound and then prescribing anti-inflammatory and antibiotic treatment. Pricing feedback is mixed: one recent reviewer felt the initial consultation was “good” value but cited **£300+** for blood tests and **£90** for blood pressure checks. The practice is also listed as a **Veterinary Nurse Training facility**. ## Services From the website summary and reviews, the practice offers/mentions: - **Species seen:** dogs, cats, rabbits. - **Surgery (including advanced options):** laparoscopic (“keyhole”) surgery, airway surgery, cruciate surgery, soft-tissue surgery, orthopaedics, arthroscopy. - **Diagnostics & monitoring:** ultrasound, digital X-ray, dental X-ray, ECG, blood pressure monitoring, in-house lab testing (biochemistry, haematology, electrolytes). - **Endoscopy** (endoscopy suite listed). - **Dentistry** (dental suite listed). - **In-house blood transfusions** (blood transfusion listed). - **Isolation and ward setup:** isolation unit; separate dog and cat wards (and isolation units noted). - **Microchipping and vaccination** (explicitly mentioned in a review). - **Nurse clinics** including weight clinic and nutritional advice (listed). - **Pet travel paperwork:** pet passport / animal health certificate (listed). - **Bereavement support** (listed). - **Out-of-hours/emergency:** the website states emergency care is provided through **Vet24** when the practice is closed. ## Pricing Pricing is only mentioned in one recent review: - Blood tests: **“over £300”** (reviewer described this as “regardless of what is tested”). - Blood pressure test: **£90**. - The same reviewer said the **consultation price was good**, but did not give an amount. ## People - **Dr Helen McMillan MRCVS** (named in a review): thanked for a cat’s first **microchipping and vaccination**, with the owner highlighting a smooth, reassuring experience. - **Megan (vet)** (named in reviews): credited with being patient with an **anxious dog** and keeping her calm during an accident-related visit; also described as extracting a **grass seed** from a puncture wound (with follow-up medication given). - **Reception/admin team:** multiple reviews mention welcoming receptionists and helpful staff; one review describes the receptionist **calling a previous vet abroad** to gather treatment details before the appointment. - **Support via messaging:** one reviewer specifically praises a **message service** for quick, efficient answers. ## Reviews **4.6 stars from 340 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough, prepared consultations:** one owner said the vet was well-informed after transferring medical records and provided thorough information. - **Fast access and practical treatment:** immediate appointment offered for a puncture wound; grass seed removal described as difficult but successful, followed by antibiotics and anti-inflammatory medication. - **Communication and admin support:** quick replies via messaging; reception team contacting another vet to obtain background details. - **Facilities and accessibility:** described as brand new, clean, and easily accessible; the website notes disability access with a lift and ground-level consult rooms. - **Pricing concerns for add-on tests:** one recent review cites **£300+** for blood tests and **£90** for blood pressure measurement. - **Serious criticism in one review:** one owner alleges poor handling of a serious case, delays in diagnosis, and says they sought a second opinion; this conflicts with other reviews describing efficient, competent care.

## Summary Clarendon Street Veterinary Surgery is described by reviewers as an independent practice. It appears set up for both urgent, same-day problems and planned procedures: owners mention being seen “straight away” for emergencies, and pets being booked quickly for surgery (including a broken tooth and tumour removal). Concrete details owners repeatedly describe include: - **Surgery with proactive follow-up:** one owner of a senior dog described quick access to surgery, **updates during the day**, then **multiple bandage changes and post-op checks**, with some follow-ups said to be **included in the operation cost or free**. - **Handling urgent cases promptly:** examples include a **paw-pad slice** and an emergency visit for a dog with a **grass seed lodged deep in the nose** causing sneezing and bleeding. - **Clear cost communication:** one review specifically mentions **transparency regarding cost** during treatment. - **Out-of-hours cover:** the clinic website states that **out-of-hours calls are handled by Vets24**. ## Services Services and capabilities mentioned across the clinic information and latest reviews include: - **Emergency/urgent appointments** (owners describe being seen immediately for emergencies such as a pad injury and other urgent issues). - **Surgery** (e.g., surgery for a **broken tooth**, and removal of an **aggressively growing tumour on a paw**). - **Post-operative care** including **bandage changes** and **post-op checks** (explicitly mentioned). - **Foreign body removal** (removal of a **grass seed from inside a dog’s nose**). - **Pet travel/export support** (one owner credits a staff member with managing a “long list of requirements” to help their Labrador move overseas). - **End-of-life care** (one long-term client describes compassionate support at the end of their dog’s life). - **Veterinary Nurse Training facility** (listed in the provided clinic data). - **Out-of-hours arrangements:** the clinic website states out-of-hours calls are handled by **Vets24**. - **Appointments policy:** the clinic website states **all consultations are by appointment only**. ## People - **Harriet** (named in multiple reviews): praised for handling complex **pet export requirements** without missing steps, being **gentle** with the dog, and for an **emergency visit** after a dog sliced a pad. - **Patrick** (named by a long-term client): credited, along with the team, for **honest advice**, maintaining client confidence over many years, and providing notable **compassion at end-of-life**. ## Reviews **Google rating: 4.8 stars from 292 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access for urgent problems and surgery:** examples include being seen straight away in an emergency, and quick progression to surgery for a broken tooth and a rapidly growing paw tumour. - **Strong follow-through after procedures:** owners mention **same-day updates during surgery** and repeated **bandage changes/post-op checks**. - **Practical, transparent approach to costs:** one reviewer highlights **cost transparency**, and another says some post-op checks were **included or free** rather than added on. - **Calm handling of anxious pets:** one emergency case specifically mentions staff managing a **nervous dog** very well.

## Summary The Queen's Veterinary School Small Animal Hospital is part of the University of Cambridge’s Department of Veterinary Medicine. Recent reviews describe it as a referral-style hospital set up for complex cases and specialist work, with owners mentioning BOAS surgery (including clinical-study involvement), cardiology diagnostics, and major soft-tissue surgery. Several reviewers highlight detailed, step-by-step updates (including multiple phone calls in a day), transparent costs, and follow-up contact after appointments. ## Services - **BOAS assessment and surgery (brachycephalic airway syndrome)**: multiple owners describe BOAS surgery and significant improvement in breathing and exercise tolerance; one mentions involvement in a **clinical study for dogs with BOAS**. - **Cardiology consultations and diagnostic testing**: one owner reports a cardiology appointment involving “a series of tests” and diagnosis **without sedation**, using patience and handling techniques instead. - **Emergency/urgent care (as described by owners)**: one review describes a dog being transferred in as an emergency late evening for a suspected stroke, followed by ongoing inpatient care and testing. - **Inpatient medical care and monitoring**: owners mention round-the-clock attention, hand-feeding, and comfort care during hospitalisation, alongside “different tests” and treatment plans. - **Soft-tissue surgery**: one owner specifically mentions a **splenectomy** as part of major surgery. - **Veterinary nurse training facility** (stated in clinic data). ## People - **Emmeline**: mentioned for immediate triage and for keeping an owner updated “every step of the way,” including several phone calls in one day explaining tests, procedures and results. - **Claudia**: credited with overseeing ongoing medical care after transfer to the medical team; an owner describes frequent updates, compassionate communication, and a clear plan for follow-up (including progress on clot status). - **Amy (BOAS nurse)**: repeatedly named in BOAS-related reviews; described as a consistent point of contact who answers questions and supports owners through longer treatment journeys and study participation. ## Reviews **Google rating: 4.7 stars from 413 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Specialist respiratory care is a major draw**: several owners describe BOAS surgery for breeds like French bulldogs/pugs, reporting big functional improvements (e.g., moving from ~20 minutes walking to 1–2 hours). - **Frequent, specific communication**: multiple accounts of in-depth explanations after exams, clear forward plans, and proactive updates (including repeated phone calls while a pet was hospitalised). - **Complex-case work and major interventions**: examples include suspected stroke work-up later diagnosed as **aortic thromboembolism**, plus major surgery including **splenectomy**. - **Handling and comfort measures during diagnostics/hospital stays**: one owner highlights cardiology testing without sedation; another describes hand-feeding, blankets, and being allowed to visit during an extended stay. - **Costs and value**: one reviewer explicitly notes **transparent costs**; another says it was “worth every penny,” without giving figures.

## Summary Medivet Impington is part of the Medivet group (a network of veterinary practices and 24-hour centres). The clinic offers routine appointments as well as access to around-the-clock emergency care via one of Medivet’s 24-hour centres, with the website stating a nationwide overnight emergency consultation fee of **£130 (7pm–9am)**. From the latest reviews, owners most often describe: pets being **seen quickly** when unwell (including an emergency walk-in cat), staff taking steps to **reduce stress for reactive dogs** (being brought in via a back door), and vets supporting **longer-term conditions** (one owner mentions epilepsy management). One review also describes a case where the clinic **did not charge** after someone brought in a neighbour’s unwell cat out of concern. ## Services - **Emergency care access (overnight/24-hour):** Website states access to around-the-clock emergency care at one of Medivet’s 24-hour centres. - **Mobility pain check:** The Medivet site promotes a **FREE Mobility Pain Check** offer (noted as running “until 30 November” on the captured page). - **Nail/paw clipping:** Mentioned in a review; handled with minimal fuss for a dog that doesn’t get on with other dogs. - **Euthanasia:** Mentioned in a review (for a beagle), described as “tender”. - **Care for non-traditional pets:** One review mentions euthanasia for a **chicken**. - **Ongoing medical management:** One owner mentions their dog being treated following a diagnosis of **epilepsy**. - **Veterinary Nurse Training facility:** Listed in the provided clinic data. ## Pricing - **Overnight emergency consultation:** **£130** for consultations **between 7pm and 9am** (from the website). ## People - **Rita (vet):** Mentioned by multiple owners as treating a dog with **epilepsy**, and described as patient and kind. - **Zoe (vet):** Mentioned for agreeing to euthanise a **poorly chicken**, and (along with Nurse Kelly) providing a “tender” euthanasia experience for a beagle. - **Sorcha (vet), Mai (vet):** Named positively as part of the current vet team by a long-term client. - **Nurse Kelly:** Mentioned in connection with euthanasia support. - **Tracey (reception):** Mentioned as friendly and considerate, including being mindful of a **nervous dog**. ## Reviews **Google rating: 4.9 stars from 173 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast help for urgent situations:** One reviewer describes an unwell cat being checked “straight away” when brought in as an emergency. - **Practical handling for anxious/reactive dogs:** Allowing entry via a back door to avoid contact with other dogs; nail/paw clipping done “without fuss”. - **Support through difficult moments:** Euthanasia is described as “tender” and handled with care. - **Continuity and trust over time:** Multiple reviewers mention using the practice for many years (including “more than 20”). - **Animal welfare prioritised over admin (in at least one case):** A reviewer contrasts this clinic with other practices they contacted, saying this was the only one that prioritised the animal’s welfare; they also report not being charged in that specific situation.

## Summary Belgrave House Veterinary Surgery’s ownership/group isn’t stated in the provided information. The clinic presents itself as a general practice with surgical capability, home-visit care, and a stated 24-hour emergency service, covering both pets and farm/livestock animals. In recent reviews, owners most often describe thorough problem-solving (including seeking lab input and coming back with a plan) and supportive follow-up during serious illness and end-of-life situations. One detailed account credits the team with identifying and surgically treating a suspected pyometra after months of symptoms being attributed to age elsewhere. ## Services Based on the website summary, clinic data, and review examples, the practice is described as offering: - **24-hour emergency service** (stated by the clinic). - **Surgery**, including **uterine surgery for suspected pyometra** (owner review describes pus found in the uterus during the operation). - **Neutering** (stated by the clinic). - **Vaccinations and microchipping** (stated by the clinic). - **Home veterinary care** (stated by the clinic). - Care for **pets as well as livestock/farm animals** (stated by the clinic). - **Veterinary nurse training facility** (listed in clinic data). - Coordination around **specialist referral**, with continued check-ins and advice after referral (owner review). ## People - **David Urwin (vet, role implied in reviews):** Named repeatedly for hands-on clinical decision-making and communication. Owners describe: - Identifying a serious underlying issue and proceeding to surgery when another practice had attributed symptoms to age (pyometra case). - Taking time with complex cases—reviewers mention he/they will consult a lab and come back with answers if unsure. - Handling difficult or fearful dogs carefully (“my dog is a nightmare at the vets and they handle her really well”). - Following up proactively after a pet was referred to a specialist, including checking in and offering advice. - Supporting owners through euthanasia/end-of-life, with one reviewer noting both David and **his wife** were “amazing and so empathetic.” ## Reviews **Google rating: 4.7 stars from 136 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Surgery that made a clear difference:** one owner describes life-saving uterine surgery for suspected pyometra, with major improvement in their dog’s wellbeing afterwards. - **Thorough work-ups and problem-solving:** reviewers mention the team will think things through, consult external testing/labs, and then return with next steps. - **Follow-up and continuity:** owners describe being contacted after specialist referral to check on progress and offer guidance. - **Handling challenging pets:** at least one reviewer specifically praises how the team manages a dog that struggles at vet visits. - **Cost perceptions are positive but non-specific:** multiple reviewers call the practice “reasonable” on price, without giving figures.