Clinic Not Accepting Clients from VetsCompared
Medivet Impington – Vets in Cambridge
Clinic Overview
Medivet Impington is part of the Medivet group and offers routine appointments alongside access to overnight emergency care through one of Medivet’s 24-hour centres. Feedback continues to describe a caring, efficient practice, with owners praising easy booking, a convenient location with parking, and staff who help pets feel at ease. Recent reviews also point to clear communication, same-day help when needed, and reassuring support across both routine and urgent concerns.
Services
- •Routine vet care and check-ups: Owners describe friendly, attentive appointments for regular health checks, with staff taking time to answer questions and explain options clearly.
- •Urgent and emergency access: The clinic offers access to around-the-clock emergency care via one of Medivet’s 24-hour centres. Reviews also mention an unwell cat being checked straight away, and same-day appointments being available when needed.
- •Support for anxious or reactive pets: One owner describes being allowed in through a back door so their dog could avoid other dogs, with paw clipping then carried out without fuss.
- •Ongoing medical care: Reviews mention longer-term support for a dog being treated after a diagnosis of epilepsy.
- •End-of-life care: Euthanasia is specifically mentioned in reviews and described as being handled tenderly and with care.
- •Care for a range of pets: Alongside cats and dogs, reviews mention help with a poorly chicken and a guinea pig that had been sneezing, suggesting the practice sees some non-traditional pets as well.
- •Nail and paw clipping: Mentioned positively in owner feedback.
- •Mobility Pain Check: The Medivet website advertises a free Mobility Pain Check offer.
- •Veterinary Nurse Training facility: Listed in the clinic information.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. The website states an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. Most recent reviews focus on care and responsiveness rather than cost, though one reviewer felt charges for an ear-related visit and a proposed procedure were high, while another described the practice as generous for not charging after an emergency cat was brought in by a neighbour.
People
- •Rita (vet): Praised by owners for being patient and kind, including support for a dog with epilepsy.
- •Zoe (vet): Mentioned for helping with a poorly chicken and for providing a tender euthanasia experience alongside Nurse Kelly.
- •Sorcha (vet) and Mai (vet): Named positively by a long-term client as part of the vet team.
- •Nurse Kelly: Mentioned warmly in relation to end-of-life support.
- •Tracey (reception): Described as friendly, warm and considerate, including with a nervous dog.
Reviews
Google rating: 4.9 stars from 202 reviews.
- •Recent feedback is mostly very positive, with owners regularly describing the team as kind, gentle, patient and professional.
- •Reviews often mention clear explanations and reassuring communication, with staff taking time to talk through options and next steps.
- •Several owners highlight efficient access to care, including easy booking, same-day appointments, and prompt attention for urgent problems.
- •There is a small amount of negative feedback, including one recent complaint about costs and an ear diagnosis, but this sits against a much larger pattern of praise for the practice’s care and helpfulness.
