Village Vet Milton/Vet 24 Cambridge

Village Vet Milton/Vet 24 Cambridge in Cambridge is part of the Village Vet group and sits within the Linnaeus network. It appears set up for urgent and out-of-hours cases as well as complex procedures, with reviews describing immediate triage for a collapsed guinea pig and major surgery with several days of care for a cat after a ruptured diaphragm. Recent feedback remains mixed overall, combining strong praise for clinical care and kindness with some complaints about emergency phone access and costs.

Services

•Urgent and out-of-hours care: Reviews describe the clinic being used as an emergency out-of-hours provider, including rapid intervention for a guinea pig that had collapsed and out-of-hours advice with straightforward consultation booking.
•Surgery and more complex treatment: Owners mention major surgery for a cat with a ruptured diaphragm, with the surgeon named in reviews and the pet cared for over several days.
•Ongoing monitoring and consultations: Reviews mention pets being monitored through serious cases, regular updates to owners, and consultations that did not feel rushed.
•Care for different pet types: Recent feedback includes cats, dogs, and a guinea pig, supporting broader small animal care rather than dogs and cats alone.
•Training facility: The clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic, though reviews are mixed on costs, with some owners saying the team worked within their budget while others describe treatment quotes as very expensive and raise concerns about cost transparency.

People

•Rita: Praised for helping an anxious 15-year-old Chihuahua stay calm and relaxed during the visit.
•Elden (surgeon): Credited in a review with performing life-saving surgery for a cat with a ruptured diaphragm.
•Reception team and wider staff: Recent reviews also mention a lovely reception team, friendly staff, and vets who were calm, competent, and communicative.

Reviews

Google reviews show 3.8 stars from 181 reviews.

•Recent positive feedback focuses on urgent and serious-case care, including immediate triage for a collapsed guinea pig and life-saving surgery followed by several days of treatment for an injured cat.
•Owners also highlight kind handling and communication, especially with anxious pets and during emotionally difficult cases where they felt kept informed.
•Several reviews describe the team as friendly, professional, and unhurried, with easy out-of-hours booking and good support during consultations.
•Negative comments centre on cost and transparency, with one owner unhappy about a high dental quote, and emergency phone access, with another saying repeated calls went unanswered when urgent help was needed.

Reviews for Village Vet Milton/Vet 24 Cambridge

Note: Showing the 10 most recent Google reviews out of 181 we track in total. Recent reviews may not be representative of overall sentiment.

Tom Darville

3 weeks ago

Used Milton vets for many years but as per many reviews before since becoming part of the Village Vet franchise it would appear profit takes precedence over the welfare of your pet.

Nadine Hébert

1 month ago

We have used VVM for the last 15 years. The reception team are lovely and we have had some fantastic vets over the last 15 years. However, we have recently been disappointed by the attitude we have faced with regards to the exorbitant costs to treat our geriatric cat for a tooth extraction and wider services. I appreciate that this is part of a wider debate about vet costs, however, it does feel that VVM are focussed principally on their bottom line. We were quoted over 1300 up to 1500 for a tooth extraction (not covered by our insurance). When looking at the itemised quote, it s hard to believe that all of what is quoted commands the price we were quoted. An example would be that my car at the time had fur mats on a section of her stomach. They said they could shave this as part of the op as she would be anethetised anyway. They itemised this as 120 pounds. When I challenged this I was told that was the price. Clearly shaving a section of my already anethetised cat would take a matter of seconds. Hard to justify 120 pounds. I also object to the lack of transparency regarding treatment options and costs: what is REALLY necessary and what are costs which could be avoided? This is not a debate which I felt the vet would engage with in our last appointment. It doesn't feel so good to feel that the primary focus is the bottom line, so am going to investigate elsewhere where my research tells me that the service is just as good but the base prices are more affordable.

Toby Balaam

2 months ago

Phoebe Bonnett

4 months ago

The Staff were amazing last Friday night. A big thank you to the team.

Tatanka Campers

We brought our 15-year-old Chihuahua, Chica, to the clinic and we were so impressed with the care she received. Chica is usually very anxious at vet appointments, but Rita and her team made her feel calm and relaxed throughout the visit. They were able to carry out everything that was needed with such kindness and professionalism. We’re very grateful and really pleased with the experience. Lovely clinic and genuinely kind staff. Thank you so much! 🙏

Adventures of Phil & Stacey

6 months ago

⭐️⭐️⭐️⭐️⭐️ A Truly Life-Saving Team I can’t thank The Village Vet in Milton, Cambridge enough — they quite literally saved our cat Luna’s life after a devastating accident caused her diaphragm to rupture. For almost four days, they worked tirelessly, showing such incredible care, compassion, and pure skill throughout the entire ordeal. A very special mention goes to Elden, the surgeon who performed the operation that gave Luna a second chance at life. His expertise, along with the dedication of the entire team, was nothing short of amazing. It was an emotional few days filled with tears, anxiety, and uncertainty, but the staff were incredible — they kept us informed every step of the way, showing genuine kindness and understanding not only toward Luna, but toward us as well. No words could ever truly express our gratitude. They don’t just treat animals — they truly care about them. Thank you from the bottom of our hearts for bringing our Luna back to us. ❤️🐾

Ileana D'Onofrio

We took our guinea pig who had suddenly collapsed. They intervened as soon as we got there. Great staff and doctors. Thanks for doing your best. I would highly recommend to anyone.

Silvia Marino

7 months ago

We have been to this vet practice a couple of times while away from home for out of hours advice; they are absolutely brilliant! Easy to book a consultation, nice facilities and friendly staff. The vets are extremely competent, they do not rush the consultation, they think what is best for the pet. Highly recommended from Luna and us!