Village Vet Milton/Vet 24 Cambridge

Took a cat in, and she had some problems.. but within the night she passed away after what im guessing was 'treatment'! A couple years ago I took my chameleon there and paid 400+ for a injection and within the 24 hours he passed away! Im Just going to go by a guess and say maybe the dosing was wrong with both animals. As a dose too high to treat worms on a kitten can be fatal especially one that is riddled with worms. And as for the chameleon im guessing the dose finished him off. Will NOT be going to them again. Cause now I feel bad that I took the cat in. Both times I went there ended in both animals passing away.

This is our local vet. It is ok and service depends on which vet you end up with. It can be disappointing and very good on different occasions. I wish their dog and cat waiting areas were more separate, if yous thrive at the same time as a not very well behaved dog, there is nowhere to take your cat really. This time it was ok, and due to trouble taking blood from our cat, they offered to keep him there and try again, which they did not charge for. Generally, I feel they are quite expensive.

Main and only priority was money, no compassion at all when euthanising my sweet dog.

I am absolutely disgusted by this vets, I picked up a poor deceased kitten from the side of the road on the A10 in Cambridgeshire and I called them to see if they would take the kitten and they refused they said we have No room. It’s not acceptable

We had to take our fur baby on Friday evening after being dismissed by our local vet, honestly I can’t thank the team enough for all they did. From the moment I phoned, to the moment we pick Monty up again, the team were fab. I special mention to Jessie, who looked at him when we arrived and spoke to us on the phone. Thank you so much for all you did.

Used Milton vets for many years but as per many reviews before since becoming part of the Village Vet franchise it would appear profit takes precedence over the welfare of your pet.

We have used VVM for the last 15 years. The reception team are lovely and we have had some fantastic vets over the last 15 years. However, we have recently been disappointed by the attitude we have faced with regards to the exorbitant costs to treat our geriatric cat for a tooth extraction and wider services. I appreciate that this is part of a wider debate about vet costs, however, it does feel that VVM are focussed principally on their bottom line. We were quoted over 1300 up to 1500 for a tooth extraction (not covered by our insurance). When looking at the itemised quote, it s hard to believe that all of what is quoted commands the price we were quoted. An example would be that my car at the time had fur mats on a section of her stomach. They said they could shave this as part of the op as she would be anethetised anyway. They itemised this as 120 pounds. When I challenged this I was told that was the price. Clearly shaving a section of my already anethetised cat would take a matter of seconds. Hard to justify 120 pounds. I also object to the lack of transparency regarding treatment options and costs: what is REALLY necessary and what are costs which could be avoided? This is not a debate which I felt the vet would engage with in our last appointment. It doesn't feel so good to feel that the primary focus is the bottom line, so am going to investigate elsewhere where my research tells me that the service is just as good but the base prices are more affordable.

The Staff were amazing last Friday night. A big thank you to the team.

We brought our 15-year-old Chihuahua, Chica, to the clinic and we were so impressed with the care she received. Chica is usually very anxious at vet appointments, but Rita and her team made her feel calm and relaxed throughout the visit. They were able to carry out everything that was needed with such kindness and professionalism. We’re very grateful and really pleased with the experience. Lovely clinic and genuinely kind staff. Thank you so much! 🙏