Vets4Pets Cambridge Beehive

Vets4Pets Cambridge Beehive is part of the Vets4Pets group and is described on its website as a locally owned practice. The clinic presents itself as set up for in-practice diagnostics and surgery, with an in-house laboratory, digital X‑ray, ultrasound and an operating theatre, plus separate cat and dog waiting areas.

Recent reviews give concrete examples of how the team works: owners mention staff phoning with updates, clearly explaining choices, and providing support around end-of-life decisions. There are also negative accounts that conflict with this, including complaints about an undelivered flea treatment order and criticism of how the practice responded to a severely injured wild fox and a guinea pig case.

Services

From the website summary, the practice lists a wide range of medical, diagnostic and surgical services, including

• •Diagnostics & monitoring: in-house laboratory tests (biochemistry, haematology, electrolytes), blood pressure monitoring, ECG, digital X‑ray, ultrasound
• •Surgery & procedures: anaesthesia, soft tissue surgery, orthopaedics (including cruciate surgery), airway surgery, arthroscopy, endoscopy, “keyhole surgery”
• •Dentistry
• •Supportive/advanced care: blood transfusions, oxygen chamber, isolation unit
• •Preventive and routine care: microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions/medication
• •Travel documentation: pet passport / animal health certificate
• •Bereavement support

Out-of-hours care is stated as being provided by Vets24 (as per the clinic website).

The clinic is also listed in the provided clinic data as a Veterinary Nurse Training facility.

People

• •Hayley is named in a review as “incredibly professional and helpful” with a dog.
• •Megan is specifically thanked in an end-of-life review for an “empathetic manner” that helped an owner through saying goodbye to their cat.

More generally (from one detailed review), owners mention receptionists, nurses and vets phoning with updates and explaining choices clearly, and the practice handling direct insurance claims.

Reviews

4.6 stars from 271 reviews. - Communication and follow-up: owners describe being phoned with updates and having options explained clearly during a difficult treatment period.

• •End-of-life care: multiple reviews mention compassion when pets were put to sleep, including a named staff member (Megan) for empathy.
• •Procedures and aftercare: one owner describes a dog having a leg mass removed, followed by multiple check-ups, bandage changes, and ointment for a skin reaction; they also note the dog’s nails were clipped while under anaesthetic.
• •Admin/service problems (conflicting experiences): one review alleges a flea treatment order never arrived and that responsibility was put back on the owner.
• •Concerns about level of care in specific cases: one reviewer says the practice “could and should have done more” for a guinea pig; another criticises the practice for refusing to euthanise an injured wild fox.