Vets4Pets Cambridge Beehive

- Many positive reviews focus on kindness, communication and follow-up, with owners saying the team phoned with updates, explained choices clearly and handled direct insurance claims smoothly. - Compassionate end-of-life care is a recurring theme, with Megan singled out for her empathy during a difficult farewell. - Recent positive examples also include practical advice for a pregnant dog and attentive aftercare following surgery to remove a leg mass.

Vets4Pets Cambridge Beehive is part of the Vets4Pets group and is described as a locally owned practice within that network. The clinic is set up for in-practice diagnostics and surgery, with an in-house laboratory, digital X-ray, ultrasound, an operating theatre, and separate cat and dog waiting areas. Recent feedback shows a mixed picture: many owners praise clear updates, compassion and practical help, while some describe pressure around treatment decisions or dissatisfaction in specific cases.

Services

•Diagnostics and monitoring: in-house laboratory testing, blood pressure monitoring, ECG, digital X-ray and ultrasound.
•Surgery and procedures: anaesthesia, soft tissue surgery, orthopaedics including cruciate surgery, airway surgery, arthroscopy, endoscopy and keyhole surgery. Recent reviews mention a dog having a leg mass removed, with follow-up checks, bandage changes and treatment for a skin reaction.
•Dentistry
•Supportive and advanced care: blood transfusions, oxygen chamber and an isolation unit.
•Preventive and routine care: microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions and medication. Reviews also mention booster appointments and nails being clipped while a dog was under anaesthetic.
•Travel and certificates: pet passport and animal health certificate services.
•Bereavement support: owners specifically mention compassionate help when saying goodbye to a pet.
•Out-of-hours care: the practice states that out-of-hours care is provided by Vets24.
•Training: listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner said they did not feel they were paying over the odds, while another described concern about sudden high expense and pressure to spend more.

People

Megan is thanked for empathetic support during end-of-life care, and Hayley is praised as professional and helpful. Reviews also mention receptionists, nurses and vets keeping owners updated and explaining options clearly.

Reviews

Google shows 4.6/5 from 271 reviews.

•Many positive reviews focus on kindness, communication and follow-up, with owners saying the team phoned with updates, explained choices clearly and handled direct insurance claims smoothly.
•Compassionate end-of-life care is a recurring theme, with Megan singled out for her empathy during a difficult farewell.
•Recent positive examples also include practical advice for a pregnant dog and attentive aftercare following surgery to remove a leg mass.
•Negative feedback includes complaints about pushy communication or upselling, one report of a flea treatment order not arriving, and a small number of strongly critical reviews about how specific animal cases were handled.

Reviews for Vets4Pets Cambridge Beehive

Note: Showing the 10 most recent Google reviews out of 271 we track in total. Recent reviews may not be representative of overall sentiment.

C w

2 months ago

Having just moved to this vets 4 pets. We're happy but also disappointed compared to previous experience, same company different location. So friendly-ish service, felt a little forced and also pushy, the "look" made me feel like a terrible owner. We were just unsure/concerned for her and the sudden high expense. Bombarded with information and the look (felt like with disgust) every time I asked a question/ explained my thinking, surgery then agreed, but treatment within reason. We were updated throughout the procedure. (Hence 3 stars)But not a moment to think, she laid it on thick! just like she did during the previous appointment. Felt as though she had just made up her mind, back at first appointment, at this point.not gentle, borderline forceful, Nurse handing our pup back after surgery was friendly and appeared attentive towards us all, reassuring us and towards our girl. (Again hence 3 stars, credit given where due) Having met two of the receptionists a couple of times. Sometimes okay/friendly, I wouldn't say either were warm/smiling on the three occasions we have so far been. Feeling uneasy on how either of their characters will be.Also a nurse sits out there with them on two of the three visits, (same one both times) and she makes eye contact but doesn't even smile, portraying teenage like attitude, we are both very chatty people, she just chats amongst colleagues, eating lunch. The third appointment was for our boys boosters, wasnt warm with that lady, blank, forceful and pushing to spend more. Again looking at us like rubbish when didn't agree, pressure. We are debating going over to the other vets 4 pets. We'll see. Be warm, be caring of our pups, acknowledge us, and stop pushing.

Real Restaurant Inspector

I had cold vets for pets Cambridge. Beeive, with concerns about what to do with my pregnant dog and Megan on reception was incredibly helpful; giving me practical advice about the use of handrails, in place of pig rails for the whelping and birthing for my dog.. very helpful practical money saving advice. I thoroughly recommend this veterinary practice. Well done

Olaoluwa Ajibode

5 months ago

Lovely service

Hayley was incredibly professional and helpful to our dog. I thoroughly recommend this veterinary practice.

Abdullah Tahir Qazi

Really bad service, i ordered flee treatment in June and didn't receive it. The lady in the phone said it may take some time for the treatment to come through, but it never came and when i called them up again discussing this issue they tried putting the blame back on me.

Patrycja Sohail

7 months ago

Mike B

8 months ago

Shame on this practice who refused to help a wildlife rescuer by putting a badly injured fox to sleep today. Clearly animal care is not important to you. The poor creature had to suffer longer.

J Rodgers

11 months ago

Handy they are open 7 days a week. My head is still in a blur, they could and should have done more for my guinea pig. I blame myself for her passing because if she went to my original vet practice she would either still be here or at least they would make it so she is no longer in pain and suffering, not prolong it like this practice did. I was only meant to be here for some help on a bank holiday, but for some reason I kept going back, but I was not thinking straight as I was worried about her. So I am at fault for going back to them, but their care is just poor.

Lee Willmott

1 year ago

Today was a tough day. We had to say goodbye to our much loved cat. I have to thank the staff at the Cambridge Beehive Vets for Pets for their compassion and care. A special shout out to Megan who had such a lovely empathetic manner which made us feel so much better for having to make such a hard decision. We lose a part of our family today but the grief has been definitely been eased.