Clarendon Street Veterinary Surgery – Vets in Cambridge
Clinic Overview
- Recent feedback is strongly positive about the team’s manner, with repeated mentions of kindness, friendliness, attentiveness, and pets being treated gently. - Owners often mention efficient booking and quick access to care, including prompt appointments and fast organisation of surgery when needed. - Communication is a consistent strength, with reviewers highlighting clear explanations, detailed quotes beforehand, and practical help with insurance paperwork.
Services
- •Urgent and same-day care: Owners describe being seen quickly for problems including a sliced paw pad, a grass seed lodged deep in a dog’s nose, and a broken tooth that was promptly assessed and booked for surgery.
- •Surgery and procedures: Reviews mention surgery for a broken tooth, removal of a fast-growing paw tumour, and a minor procedure carried out under sedation.
- •Aftercare and follow-up: Ongoing support is a consistent theme, including updates during the day, bandage changes, post-operative checks, and longer recovery support after surgery.
- •Paperwork and practical help: Reviews mention support with insurance claims, and Harriet is specifically credited with helping manage detailed requirements for a dog moving overseas.
- •End-of-life care: Long-term clients praise the practice’s compassion and honest advice at the end of a pet’s life.
- •Practice arrangements and facilities: The practice is listed as a Veterinary Nurse Training facility. The website also states that all consultations are by appointment only and that out-of-hours cover is provided by Vets24.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews give a mixed but generally positive picture on cost, with some owners describing the practice as affordable and highlighting clear quotes, transparent discussions before procedures, help with insurance claims, and some post-op checks being included in the operation cost.
People
- •Harriet: Praised for clear explanations, calm and kind handling, help with export paperwork, support with insurance claims, and care around procedures.
- •Patrick: Warmly mentioned by a long-standing client for honest advice, professionalism, and compassionate support at the end of a dog’s life.
- •Wider team: Receptionists, nurses, and the broader team are repeatedly described as friendly, caring, knowledgeable, and efficient with appointments.
Reviews
Google rating: 4.9/5 from 372 reviews.
- •Recent feedback is strongly positive about the team’s manner, with repeated mentions of kindness, friendliness, attentiveness, and pets being treated gently.
- •Owners often mention efficient booking and quick access to care, including prompt appointments and fast organisation of surgery when needed.
- •Communication is a consistent strength, with reviewers highlighting clear explanations, detailed quotes beforehand, and practical help with insurance paperwork.
- •Longer-term clients also praise continuity of care, good post-op support, and compassionate handling of senior pets and end-of-life situations.
