Highgate Veterinary Clinic – Vets in Cambridge
Clinic Overview
Recent feedback is strongly positive overall, with most comments focusing on the team’s calm, caring manner and clear communication.
Services
- •Routine veterinary care: Vaccinations, neutering and general consultations are offered, with reviews describing thorough appointments where vets ask plenty of questions and explain options clearly. Recent examples also include routine pain relief treatment for arthritis.
- •Diagnostics and medical treatment: Dentistry, X-rays and an in-house laboratory are listed. Recent reviews also mention prompt further work-up when concerns were spotted during an appointment, including sedation, scanning, blood tests, IV fluids and pain relief.
- •Surgery and peri-operative care: The clinic offers routine and advanced surgeries. Owners mention supportive care before and after an operation and feeling given enough time to ask questions.
- •Urgent and practical help: Website information includes guidance on what to do in an emergency. Review examples include being seen quickly when an elderly dog suddenly worsened, as well as same-day help with a tick removal for a dog visiting from out of town.
- •Calm handling and ongoing support: Reviews consistently highlight patient, thoughtful care for nervous and rescue dogs, with owners saying the team adapts its approach and helps pets settle more comfortably.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner described a consultation charge as very reasonable, while another felt a particular charge was expensive.
People
- •Bridget (vet): Repeatedly praised for compassionate, thorough care and for supporting owners through difficult decisions, including end-of-life care.
- •Sophie (role not stated): Thanked for her kindness and time before and after an operation, with one owner saying they did not feel hurried.
- •Reception team: Reviews describe a warm, friendly welcome and a calm front-of-house atmosphere that helps nervous pets settle more easily.
- •Wider team: Several owners speak positively about the whole team’s patience, clear explanations and supportive approach, including attentive nursing care when new problems are picked up during a visit.
Reviews
Google rating: 4.9/5 from 88 reviews.
Recent feedback is strongly positive overall, with most comments focusing on the team’s calm, caring manner and clear communication.
- •Kind, thorough care: Owners often say appointments feel unhurried, with careful examinations, clear explanations and a sense that staff genuinely listen.
- •Excellent with nervous pets: Several reviews mention anxious or rescue dogs coping better here because of the calm atmosphere and gentle handling.
- •Strong support in difficult moments: Reviews describe prompt help when pets deteriorated suddenly, compassionate end-of-life care, and thoughtful follow-up gestures such as a condolence card and forget-me-not seeds.
- •Helpful, practical service: Examples include pre- and post-operative support, quick help with a tick while on holiday, and one cat receiving extensive same-visit treatment after staff noticed unexpected weight loss. A small amount of criticism mentions the waiting area being too warm and one charge feeling high.

