Highgate Veterinary Clinic

Recent reviews commonly mention: - Kind, unhurried care: Owners say vets take time, carry out thorough checks and explain treatment choices clearly. - A calm approach with nervous pets: Several comments highlight rescue or anxious dogs coping better here because of the time, patience and atmosphere. - Strong support in difficult moments: Reviews mention urgent appointments when a pet deteriorated, compassionate end-of-life care, and thoughtful follow-up gestures such as a condolence card and forget-me-not seeds.

Highgate Veterinary Clinic in Cambridge offers a broad range of first-opinion veterinary care, including preventive treatment, diagnostics, surgery and an in-house laboratory, with emergency guidance available. Recent feedback consistently describes a calm, caring practice where owners feel listened to and well informed. The practice is especially well regarded for taking time with nervous dogs, rescue pets and families facing difficult treatment or end-of-life decisions.

Services

•Routine veterinary care: Vaccinations, neutering and general consultations are listed, with reviews describing thorough appointments where vets ask plenty of questions and explain options clearly.
•Diagnostics and treatment: Dentistry, X-rays and an in-house laboratory are mentioned on the clinic website.
•Surgery: The clinic offers routine and advanced surgeries. Recent reviews also mention a dog being cared for around an operation, including support before and after the procedure.
•Urgent and practical help: Website information includes guidance on what to do in an emergency. Review examples include being seen quickly when an elderly dog suddenly worsened, as well as a same-day tick removal for a visiting dog.
•Behavioural and complex ongoing cases: Reviews describe patient, thoughtful care for rescue dogs with behavioural challenges as well as a range of medical needs, with owners saying the team takes time to tailor treatment and management options.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are limited, but one owner described the charge for a consultation as very reasonable.

People

•Bridget (vet): Repeatedly praised for compassionate, thorough care and for supporting owners through difficult decisions, including end-of-life care.
•Sophie (role not stated): Thanked for her kindness and time before and after an operation, with one owner saying they did not feel hurried.
•Reception team: Reviews describe a warm, friendly welcome and a calm front-of-house atmosphere that helps nervous pets settle more easily.
•Wider team: Several owners speak positively about the whole team’s patience, clear explanations and supportive approach.

Reviews

Google rating: 4.9/5 from 71 reviews.

Recent reviews commonly mention

•Kind, unhurried care: Owners say vets take time, carry out thorough checks and explain treatment choices clearly.
•A calm approach with nervous pets: Several comments highlight rescue or anxious dogs coping better here because of the time, patience and atmosphere.
•Strong support in difficult moments: Reviews mention urgent appointments when a pet deteriorated, compassionate end-of-life care, and thoughtful follow-up gestures such as a condolence card and forget-me-not seeds.
•Friendly, practical service: Reception staff are often praised as welcoming, and reviews include straightforward problem-solving visits such as tick removal for a dog while its owner was on holiday.

Reviews for Highgate Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.

Merima Kadralija Shuter

1 month ago

We only recently moved Ozzy here, and I honestly wish we had found this practice sooner! Every single member of the team is incredibly caring and understanding, always listening without judgement. They take the time to explain everything clearly and make sure we feel supported, whether it’s medical advice or just general guidance. It’s also wonderful to support an independent practice where you can feel the genuine passion and dedication behind every decision. Highly recommended!

Rachael Morey

4 months ago

If I could give 10 stars I would. I’ve never met a vet like Bridget or a team so caring for our pets when we need them most. On numerous occasions Bridget and the team went above and beyond their duty to assist us with our late dog Billy. If it hadn’t been for Highgate Vets I truly do not think he would have lived as long as he did. Bridget continues to go above and beyond not just caring for the pets but also the wellbeing of the owner. There simply isn’t another practice like this for miles. How lucky are we to have it on our doorstep. When you walk in you are greeted with such warmth and friendliness and even the dogs who are nervous are put at ease with the calming atmosphere. I would and do recommend Highgate vets to every pet owner I know.

Peter Pryor

5 months ago

Lew (L)

6 months ago

First time visiting. Receptionist's were super friendly. Vet took her time and gave the cat a thorough inspection, asked lots of questions and was really helpful. Charge was very reasonable.

Loretta Trickett

7 months ago

I was on holiday in Willingham with my basset hound. Unfortunately he had picked up a tick. The staff here agreed to see him and were very kind and welcoming. Problem solved. Thanks so much

millie

Our elderly Border Terrier Brian had been visiting this vets when it opened and he was met with such care, kindness and compassion. He was very afraid of the vets as he was a rescue from Woodgreen. It was normally pretty hard to get him past the entrance of his previous vets but he did manage it here and I feel that it was down to the time and care that he was given. Sadly he took a turn for the worst one morning and had been struggling through the day with eating, drinking, vomiting and shakiness, we were given options to make him more comfortable and to try and maximise the longevity of his life which is what we hoped for. He passed away the same evening at the but I will always be thankful for the staff that made sure we were seen immediately that evening and the kindness towards us during those moments. We were sent a card and forget-me-not seeds to plant where he now rests. Thank you Bridget for helping us send him off as calmly as possible and the kind gestures after he passed. I would highly recommend this veterinary clinic 🐕

Carmen Noble

10 months ago

As always, fantastic experience at Highgate. Took my cockerpoo Maggie for an operation yesterday. Thank you Sophie for your time and kindness pre and post op. Didn’t feel hurried and went away knowing Maggie was in safe hands.