
Generated from publicly available data sources; may not fully represent the broader set of reviews.
RSPCA Cambridge, located in the city of Cambridge, is a veterinary clinic renowned for its commitment to animal welfare and pet care services, particularly for those on a low income. The clinic also serves as a training facility for veterinary nurses, enhancing its role in the community by fostering new talent in the field of animal care.
With an impressive Google Maps rating of 4.7 stars based on 152 reviews, the clinic is generally well-regarded by its clients. This high rating reflects its reliability and effectiveness, with many clients praising the staff's dedication and expertise. Notably, the clinic has been credited for its compassionate service, with some reviews highlighting specific staff members, such as Vet Peter, who received commendations for exemplary care and saving pets' lives.
However, there are notable concerns regarding the clinic's telephone system, which has been described as challenging and inefficient by a couple of reviewers. This issue appears to be a significant pain point, with reports of long waiting times and difficulty in reaching staff for appointments, especially for urgent cases. The mixed feedback on customer service, particularly via phone, suggests a need for improvement in accessibility and communication.
Despite these challenges, the clinic's overall high rating and positive feedback underscore its vital role in providing affordable veterinary services. For pet owners in Cambridge, RSPCA Cambridge remains a critical resource, particularly for those needing cost-effective care for their pets.
Veterinary nurse training provided
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