If I could give 0 stars I would, extremely rude receptionist ,my dog needed a blood test they took my beloved dog bought her back and said you must pay for the tests now !!!! I said I would pay once I've seen the vet they replied NO pay now, so I paid then when I was in the consulting with the vet the receptionist shouted through and said that's another £60 you have to pay for meds . Also on arrival at the vets they said I could have a appointment at 10am I replied ok we will wait there reply was NO you. Cannot wait here as we have other patients and they said there's a cafe down the road you can go to nobody turned up till 9.30!!!! Extremely unproffessal staff no care whatsoever , one good thing we got out of this place & will not be using them again disgusting how they speak to people

They looked after Yoko for 14 years until she was sadly laid to rest. They were so kind and thoughtful and a big hug by the vet made me feel loved and cared for. Thank you to the staff for everything

Fantastic vets – caring, professional and always put our dog’s wellbeing first. The whole team is friendly, supportive and we completely trust them with our dog’s care. Highly recommend!

The receptionist is very rude and unhelpful. I’ve been hung up on and unhelpfully told to “email” without being provided the contact because seemed in a rush to get the call over and done with while I’m stressing about my pet. Unfortunately this puts you off from the place as they are the face and entry into the service. However Mario one of the vets is very kind, attentive and helpful.

Rude and unfriendly receptionist, makes you feel very unwelcome. Repeated questions whilst booking an appointment as if you know all the answers. However vets inside were very helpful and friendly but just wish the receptionist was more welcoming. Also more on the expensive side. Also had the another bad experience with a hamster recently which she needed medication and the vet was trying to pressure me to get her euthanised when all she needed was painkiller and she lived another year after that happily.